INFORMATION ABOUT US
The website www.gvecchi.co.nz ("Our Website") is a site operated by SNC Glasses Limited ("We" or "Us"). We are a limited liability company registered in New Zealand under company number 8355464. Our websites may feature links to websites of third parties. We do not assume responsibility for the privacy policies of any third-party websites. We advise you to review the privacy policy of every website you visit.
 
PRIVACY POLICY APPLICATION
This Privacy Policy, together with our General Terms and Conditions of Use and any other documents forming part of our Terms and Conditions (as described in our General Terms and Conditions of Use) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting Our Website, you are accepting and consenting to the practices described in this Privacy Policy.

By using Our Website or any services we provide, you agree to be bound by this Privacy Policy (as amended from time to time).

COLLECTING PERSONAL INFORMATION
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

  • Disclosure for a business purpose: shared with our processor Shopify.

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

  • Source of collection: collected from you.

  • Disclosure for a business purpose: shared with our processor Shopify.

Customer support information

  • Examples of Personal Information collected: Fist Name, Last Name, Email, Phone

  • Purpose of collection: to provide customer support.

  • Source of collection: collected from you.

 

MINORS
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
 
SHARING PERSONAL INFORMATION
We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

  • We Use Google Analytics and Facebook Pixels to improve and deliver a customized user experience.

 

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
USING PERSONAL INFORMATION
We use your personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping, and fulfilment of your order, and keeping you up to date on new products, services, and offers.
 
WHERE WE STORE YOUR PERSONAL DATA AND HOW WE PROTECT IT
The data that we collect from you may be transferred to, and stored at, a destination outside New Zealand. It may also be processed by staff operating outside New Zealand who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
All information you provide to us is encrypted using Transport Layer Security (TLS) before being stored on our secure servers. Our servers may be located in New Zealand, Australia or elsewhere, and may be operated by us or our contractors but regardless will only be accessible by those authorized with special access rights to such systems, and under strict obligations requiring them to keep your information confidential.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of Our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone and that you do not use the same password on a different website or application.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to Our Website. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

RETENTION
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
 
COOKIES
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use several different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

COOKIES NECESSARY FOR THE FUNCTIONING OF THE STORE

NAME

FUNCTION

_ab

Used in connection with access to admin.

_secure_session_id

Used in connection with navigation through a storefront.

cart

Used in connection with shopping cart.

cart_sig

Used in connection with checkout.

cart_ts

Used in connection with checkout.

checkout_token

Used in connection with checkout.

secret

Used in connection with checkout.

secure_customer_sig

Used in connection with customer login.

storefront_digest

Used in connection with customer login.

_shopify_u

Used to facilitate updating customer account information.
 
REPORTING AND ANALYTICS

NAME

FUNCTION

_tracking_consent

Tracking preferences.

_landing_page

Track landing pages

_orig_referrer

Track landing pages

_s

Shopify analytics.

_shopify_fs

Shopify analytics.

_shopify_s

Shopify analytics.

_shopify_sa_p

Shopify analytics relating to marketing & referrals.

_shopify_sa_t

Shopify analytics relating to marketing & referrals.

_shopify_y

Shopify analytics.

_y

Shopify analytics.
 
[INSERT OTHER COOKIES OR TRACKING TECHNOLOGIES THAT YOU USE]
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

DISCLOSURE OF YOUR INFORMATION
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company, and its subsidiaries, as defined in the Companies Act 1993.

We may share your information with selected third parties including:

1. Our credit card and debit card payment processing agents. We know how important it is to protect the security of your credit and debit card information. For that reason, we have contracted leading payment services agents to store those details securely. When you provide us with your card details, and if you instruct us to save your card details for future transactions, we retain only part of those card details, before sending them to our payment services agent using the Secure Sockets Layer (SSL) protocol, which encrypts the card details while they are transmitted. Our payment services agents will then securely store your card details in accordance with their own security protocols, and electronically confirm to us each time that you wish to make a transaction if your existing card details held by them are still valid. Sharing your card details in this manner helps us ensure that your card details are securely always stored and that once transmitted we do not hold your card details.

2. Business partners, suppliers, and subcontractors who we engage to perform functions on our behalf. They will have access to your personal information as necessary to perform their functions but may not use it for other purposes. They must also process the personal information in accordance with our Privacy Policy and as permitted by applicable data protection laws.

3. Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users. We may also use such aggregate information to help advertisers reach their target audience. We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

4.Analytics and search engine providers that assist us in the improvement and optimization of Our Website; and

5. Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering a contract with you.

We may disclose your personal information to third parties:

  1. If we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  2. If we or substantially all our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets (but will continue to be always subject to any pre-existing commitments to you regarding privacy).
  3. If we are under a duty to disclose or share your personal data to comply with any legal obligation, or to enforce or apply our Terms and Conditions, or to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
    CHANGES TO OUR PRIVACY POLICY
    Our Privacy Policy (and other Terms and Conditions) will change from time to time. Any changes we may make to our Privacy Policy in the future will be posted on this page. You should check back frequently to see any updates or changes to our Privacy Policy as they will take effect from the date posted on Our Website. We stand by our promises regarding your information, however, and will not materially change our policies and practices to make them less protective of your information which we have already collected in the past without your consent.
     
    DO NOT TRACK
    Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
     
    COLLECTION OF INFORMATION FROM CHILDREN
    Our website, products and services are all directed to people who are at least 18 years old or older. If you are under 18 years of age, you may only use Our Website with the involvement of a parent or guardian.
     
    CONTACT
    Questions, comments, and requests regarding this Privacy Policy are welcomed and should be addressed to info@gvecchi.co.nz